The Waco claims processing center, which serves Central Texas veterans, has the nation's longest average wait time for claims processing: roughly 393 days, according to the VA's most recent numbers. That's 139 days longer than the national average and more than three times as long as the nation's fastest claims processing center in St. Paul, Minn. During the claims process, VA officials evaluate medical, service and financial records before determining a disability percentage, or rating.
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