To curtail confusion, the department wants to change when veterans can view the results of their disability exam online.
Veterans Affairs officials want to change when veterans can view some of their medical records online, fearing that some could become violent if they see negative comments and think their disability claims will be denied.
A group of department officials said Monday that they fear some veterans could see the notes from the exam, assume from this partial picture that their claim is being denied, and take out their anger on local VA officials. They voiced their safety concerns Monday to members of the department's Advisory Committee on Disability Compensation at their meeting this week in Washington.
Source: http://www.nationaljournal.com/defense/va-moves-to-prevent-veteran-violence-over-disability-claims-20141021
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