“So far, the Kansas City VA Medical Center has done an admirable job. This is just to provide an outlet to veterans,” McCaskill’s spokesman Trevor Kincaid said.
The survey at mccaskill. senate.gov/vcsp asks veterans how long they waited to be seen, whether they were treated with respect and if facilities were clean. Veterans also are asked to suggest ways to improve care and to name employees who provided outstanding service.
“Claire’s belief is that we can always be doing more to improve the service we are providing to our veterans and shouldn’t wait for crises to find better ways of providing care,” Kincaid said. “Also, there may be unique programs in Kansas City that should be replicated throughout the VA hospital system that we will hear about.”
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